Frequently Asked Questions
Have a look at some of our most frequently asked questions, if you have a question that is not listed below please initiate a conversation with is via the chat box below and we would be happy to answer any questions you may have.
Yes! Bring it by the shop, we will need a photo ID. If it’s more than five years old, we won’t offer anything significant for it, but if it’s newer we’ll pay more than any pawn shop!
No, but there’s street parking around the corner on Parker street, and no one has ever been ticketed in the spots in front of us – But, it’s park ave, so triple check your mirror before opening the door!
Home office with one or two machines, sure. For business services, we recommend using a managed service provider.
No, we recommend New England Wireless at 645 West Boylston St, Worcester, MA 01606
No. We copy entire folders for you, we don’t look in them.
379 Park ave. We are adjacent to Caola, and across the street from National Glass. Halfway in between the CVS and the Walgreens, but on the other side of the street.
We do offer expedited repairs. Following day is ____, same day is ____
No. We used to, but no one wanted to wait or pay for it. Check out www.datarecoverynj.com
We provide estimates over the phone, or you can get a quote here
We’ve got a shop minimum of $50, which is our diagnostic fee. If a customer chooses not to proceed with the repair, a diagnostic fee of $50-100 is charged for our time and labor.
Generally, if the cost of labor and parts would exceed the replacement value of the machine, we recommend against the repair and waive the diagnostic fee.
Probably. It depends on what was damaged in the spill, you will need to bring it in for a diagnostic.
Yes! We offer home visits, call or email to schedule a time!
No, sorry. New printers are often available at $100-150 retail, so unless you’ve pre-ordered a lot of ink it doesn’t usually make sense to hire us to repair one.
